Contact Online Casinos Australia

Whether you have a question about one of our casino reviews, spotted something that needs updating, or want to share feedback about our coverage of Australian online pokies and casino bonuses — this page explains the best way to reach us and what to expect when you do.

How to Contact Our Team

Email is the most reliable way to get in touch. Every message is read by a member of our editorial team, and we aim to respond within two working days. When you write to us, a short description of your enquiry at the top of your message helps us direct it to the right person and reply more quickly.

Please send your message to: [email protected]

What You Can Reach Us About

We hear from a wide range of readers. The most common reasons people contact us include:

Review and content questions — If something in one of our casino comparisons is unclear, or you want to know more about how we assessed a particular site, just ask.
Corrections and factual updates — Bonus terms change, payment methods are added or removed, and licence details evolve. If you spot something that looks out of date, we want to know. Accuracy is central to what we do.
Suggestions for coverage — Is there a casino, payment method or topic you would like us to look at? Reader input genuinely shapes the direction of our content.
Business and partnership enquiries — If you represent an operator or related organisation and want to discuss how we work together, please introduce yourself and outline your proposal. We handle all commercial enquiries separately from our editorial process.
Responsible gambling concerns — If you or someone you know is affected by gambling-related harm, please mention this in your message. We will point you towards Australian support services, including the National Gambling Helpline on 1800 858 858, which is free and available around the clock.

Our Editorial Independence

Online Casinos Australia operates as an independent comparison and review site. Our rankings reflect research and editorial assessment — commercial relationships with operators do not determine where a casino appears in our lists. If you have concerns about a specific recommendation or believe a conflict of interest exists, please raise it with us directly.

All content is reviewed against the facts available at the time of publication. We do not claim to have deposited or played at every site we cover; our assessments are based on thorough desk research, publicly available licence information, verified terms and conditions, and ongoing monitoring of operator changes.

A Note on Response Times

We do not use automated replies as a stand-in for a real response. When you email us, an actual team member reads your message and writes back. Our target is two working days, though during busier periods this may stretch slightly. We appreciate your patience and will always follow up.

If your enquiry is time-sensitive — for example, if you believe information on our site may be causing active harm — please say so clearly in the subject line and we will prioritise it.

Who We Are

Online Casinos Australia is written and maintained by a small team of researchers and editors focused on the Australian online gambling market. Our lead reviewer is Wylie Horgan. The site covers offshore casino operators available to Australian players, with a particular focus on online pokies, table games, live dealer rooms, bonus structures, AUD payment options and player protections.

We are committed to honest, balanced coverage. Every recommendation comes with an honest limitation, and no casino receives a write-up just because it holds a commercial arrangement with this site.

Responsible Gambling

Australian players should be aware that online casino gambling involves real financial risk. All sites reviewed on this platform are offshore operators; they are not licensed by Australian state or territory regulators. Players are responsible for understanding the rules that apply in their jurisdiction before registering an account.

If gambling is causing problems for you or someone close to you, free support is available:

National Gambling Helpline: 1800 858 858 (24 hours, 7 days)
Gambling Help Online: gamblinghelponline.org.au
Lifeline: 13 11 14

Players must be 18 or older to gamble online. Use responsible gambling tools — deposit limits, session reminders and self-exclusion options — where they are available on the platform you use.

Thank you for visiting. We look forward to hearing from you and will do our best to be genuinely useful when we reply.